Terms of Service
Last updated: September 23, 2026
These Terms of Service ("Terms") govern your access to and use of the InnerShift website, programs, courses, digital products, and coaching services (collectively, the "Services"). By using our Services, you agree to these Terms. If you do not agree, please do not use the Services.
1. Use of Our Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You must be at least 18 years old to purchase our programs or use our coaching services.
SMS / Text Messaging
If you opt in to receive text messages from InnerShift (for example, by texting JOIN to our business number), the following terms apply:
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for assistance.
Your mobile number will not be shared with third parties for marketing or promotional purposes.
2. Coaching Disclaimer
InnerShift provides coaching and educational content. Our Services are not a substitute for professional medical, psychological, financial, or legal advice. Coaching is forward-focused and action-oriented; it does not diagnose or treat any medical or mental health condition. If you are experiencing a crisis or a clinical condition, please seek qualified professional help.
3. No Guarantee of Results
While we are committed to providing high-quality coaching and resources, we do not guarantee any specific outcome, result, or income. Your results depend on your own effort, circumstances, and commitment.
4. Purchases & Payments
Prices for programs and products are listed on our website and may change at any time. Payments are processed securely through our third-party payment provider (Stripe). By making a purchase, you authorize us to charge the applicable amount to your chosen payment method.
4a. Monthly Payment Plans
For our 1-on-1 coaching programs, we offer an optional monthly payment plan as an alternative to paying in full. The monthly plan is a recurring subscription billed by Stripe.
- All-in monthly amount. The monthly plan is $699 per month for every coaching tier. This amount is made up of a $500/month coaching fee plus a $199/month administrative fee that covers billing, scheduling, and program administration.
- Number of installments. The plan runs for a fixed number of monthly charges based on the tier you choose: Foundation — 3 months, Accelerator — 6 months, and the Executive Intensive — 12 months. Your first charge occurs at checkout and each subsequent charge occurs on the same day of the following months.
- Automatic completion. The subscription is capped at the number of installments above. After the final installment is charged, the plan ends automatically — you do not need to cancel it, and you will not be charged again.
- Total cost. Because of the $199/month administrative fee, the total paid under a monthly plan is higher than the pay-in-full price for the same program:
- Foundation: $699 × 3 = $2,097 (pay-in-full: $1,500)
- Accelerator: $699 × 6 = $4,194 (pay-in-full: $3,000)
- Executive Intensive: $699 × 12 = $8,388 (pay-in-full: $6,000)
- Missed payments. If a scheduled payment fails, Stripe may retry the charge. Continued access to coaching sessions and program materials is contingent on your plan remaining in good standing. Non-payment may result in suspension of services until the balance is resolved.
- Administrative fee. The $199/month administrative fee is part of the monthly plan pricing and is non-refundable once a billing period has begun.
4b. Startup Incubator Maintenance Subscription
The Online Business Startup Incubator (both the Standard and Plus tiers) includes an ongoing maintenance subscription billed by Stripe.
- Recurring maintenance fee. A $149 per month maintenance fee applies to both the Standard and Plus Incubator tiers. It covers ongoing hosting, upkeep, and support for what we build and set up with you.
- Cancel anytime. The $149/month maintenance subscription has no fixed term and no cancellation fee — you may cancel at any time. Cancellation stops future charges; fees already charged for the current and prior billing periods are non-refundable. You can cancel by contacting us at the email below.
- One-time Incubator fees. The Incubator setup itself is a one-time charge — Standard $899, or Plus $1,298 (Standard plus the $399 Plus upgrade). These one-time fees are separate from, and in addition to, the recurring $149/month maintenance fee.
5. Refunds
Digital products and downloadable materials are generally non-refundable once accessed or downloaded. Coaching programs may be subject to specific refund terms communicated at the time of purchase. For refund questions, contact us at the email below.
60-day refund window. Except where a product is expressly marked non-refundable above, eligible purchases may be refunded if you request a refund within 60 calendar days of the purchase date. The 60-day period is measured in calendar days (including weekends and holidays), not business days. Recurring subscription fees (such as the monthly coaching administrative fee and the $149/month Incubator maintenance fee) already charged for a billing period are non-refundable once that billing period has begun; the 60-day window applies to eligible one-time purchases.
6. Intellectual Property
All content on this website — including text, graphics, logos, workbooks, assessments, courses, and downloadable materials — is the property of InnerShift and is protected by intellectual property laws. You may use purchased materials for your personal use only and may not reproduce, distribute, resell, or share them without written permission.
7. User Content
Any information you submit through forms, assessments, or journaling features remains yours. By submitting content, you grant us a limited license to process it solely to provide the Services you requested.
8. Third-Party Links & Services
Our Services may contain links to or integrations with third-party websites and tools (such as Stripe and Calendly). We are not responsible for the content, policies, or practices of those third parties.
9. Limitation of Liability
To the fullest extent permitted by law, InnerShift shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our total liability shall not exceed the amount you paid for the Service giving rise to the claim.
10. Termination
We reserve the right to suspend or terminate access to our Services at our discretion, including for violations of these Terms.
11. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Services after changes constitutes acceptance of the updated Terms.
12. Contact Us
Questions about these Terms? Contact us at SupportTeam@innershiftplus.com.